Valley Motors Subaru of Hunt Valley

"Customer Love"

Letter to Valley Motors regarding Mike Shetz, Subaru Sales Representative
I bought a Subaru Forester from Mike Shetz last March, 2008 and must say that Mike made the entire experience unforgettable. He presented himself openly and without pressure. He was very knowledgeable and accommodating.

Thank you,
Lynn Proutt

Letter to Subaru Regarding Valley Motors Employees
I've just purchased my third vehicle at Valley Motors Subaru, located in Cockeysville, Maryland, and I want to identify two persons who have done outstanding work with me, in every process.
1. Mr. Phil Marshall, Leasing and Sales Consultant was the individual with whom I consulted for my most recent purchase. He was always available to me, answering all of my inquiries, never tried to ?force? any purchase on me. When my vehicle was delivered, he went over every bit of information needed to make certain that I was comfortable with all the details before I drove it off the lot. Without pressure of any kind, he was the most knowledgeable and helpful salesman.
2. A second person I want to commend at Valley Motors Subaru is Mr. Bud Swison (Service Department) with whom I have worked for the service needs of all three of my Subarus. He sees to it that every need that I have is well taken care of and does so in a gracious and effective manner. His attitude is that it's a real pleasure to take care of customers in thorough, prompt, efficient, and kindly way.
Both of these gentlemen are real value to Valley Motor Subaru, may their tribe increase.
Sincerely,
Clyde

Letter to Valley Motors Subaru regarding Allen Sohrab, Subaru Sales Representative
The salesman I had, Alan Sohrab, had extensive knowledgeable about Subaru (having worked as a mechanic previously) and is a real asset. He has an obvious quality of integrity that makes the buyer feel very comfortable and confident in reviewing all the options involved. We bought a car from him at the end of last year, and I sought him out again for my purchase last month.

Teresa
 
Letter to Mike Shetz, Subaru Sales Representative
Mike,

The best attribute's of your sales interface are a genuine desire to ensure satisfaction for the customer and excellent after sales follow up to resolve any issues. Your confident but attentive attitude went a long way in selling me 2 cars last year. You are a credit to Valley Motors and Subaru. I have been a Sales and Marketing professional for 40 years and I appreciate your good, honest sales technique.

Have a great 2009,

Ken

Letter to Valley Motors regarding Mike Shetz, Subaru Sales Representative
I bought Forester 2009 from Mike in August 2008. He was the most cordial, pleasant, trustworthy, and knowledgeable salesperson I had ever met. I've been driving the car in winter Maine with complete satisfaction.

Thanks, Mike and Valley Motors!

Dr Toru Matsubayashi

Letter to Valley Motors Regarding Mike Shetz, Subaru Sales Representative
When we are looking for our next Subaru (We are now in our 4th and will always have one), we will see Mike Shetz at Valley Motors in Lutherville. He is a pleasure to deal with, and, both Mike and the Dealership treat a Customer as a Customer should be treated - great service and great attitude!

Bill

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